Make Radical Candor Just Work

Key Takeaways

Our CEO and Founder, Jessica Chen, recently hosted a Soulcast Media | LIVE event on LinkedIn, where she interviewed the Author of "Just Work" & "Radical Candor", Kim Scott. They shared tips and personal stories about how to clearly and honestly communicate what you want.

Here are the takeaways for VIP Comm Pass members:

• Radical candor is caring personally and challenging directly. When we do both at the same time, that's radical candor.
• If we're bright but can't express what we know, it doesn't matter.
• Learn how to get comfortable with silence.
• Understand the power of the pause and don't rush the moment
• Getting on the same page as someone can show we truly care.
• It's our obligation to tell people they're making a mistake before it gets worse and worse.

• Obnoxious aggression is when we challenge, but don't care.
• Manipulative insincerity is when we don't care and don't challenge.
• Ruinous empathy is when we care, but we don't challenge directly.
• It's possible to be both kind and clear at the same time. 
• If we don't disrupt bias in the moment, it's going to disrupt us.
• We need to be radically candid about bad behavior, we need to end the default of silence. 
• Radically candid framework
  • Start in a neutral place; if the person takes our feedback and is sad or mad, then we need to move up in the care direction. We shouldn't ignore emotions.
  • Stay present with the emotions and get curious, not furious.
  • If the person brushes us off, then we need to go further out in the challenge directly direction.
  • It's all about adjusting as you have the conversation.
  • It's not a monologue, it's a dialogue.

https://vimeo.com/847988927

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*As a VIP Communications Pass holder, you get access to these show notes we’ve organized for you, so you’ll always remember what was shared. No worries if you didn’t take down notes. This is for you to keep!*