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Jessica Chen is a globally recognized expert in business communication, bestselling author, and keynote speaker trusted by the world’s top organizations.
With over 2 million learners worldwide, Jessica’s work empowers high-performing individuals and teams to communicate with confidence, clarity, and credibility. Her signature frameworks have been delivered on global stages including at Google, Microsoft, Mattel, and the United Nations.
She is the author of the bestselling communication book “Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons,” a modern guide that empowers professionals to lead, influence, and get noticed—without raising their voices.
A former Emmy Award–winning journalist, Jessica brings storytelling finesse and cross-cultural intelligence to every stage. Her insights have been featured in Forbes, Fortune, and Entrepreneur, and her clients span industries from tech and finance to media and government.
To book Jessica as a keynote speaker, click here.
“We invited Jessica Chen from Soulcast Media to speak to our Women at Mattel Global Supply Chain. Jessica is a dynamic speaker who is both inspirational and educational. She is an expert in communication and she has a profound understanding of business solutions. Jessica is amazing and captivated our audience.”
“Jessica expertly guided us through sensitive topics, while keeping the tone conversational and approachable. The engaging atmosphere that she created encouraged many of the participants to share their experiences and ask important questions. It was a wonderful, positive, and empowering experience for our diverse colleagues and allies!”
“Jessica partnered with our Multi-Cultural Business Impact Network to help cover challenging and sensitive topics that can be considered taboo or too difficult to – yet so necessary. We received a lot of great feedback from the hundreds of attendees and would recommend Jessica to any corporate organisation looking to address topics around cross-cultural communications.”
“Jessica facilitated her Advocating for Yourself workshop for our Women’s ERG – and we received amazing feedback from our attendees! Not only did this session offer an opportunity for our community to share their personal experiences in a safe space, but we all also walked away with a tangible framework with actionable steps to build more confidence and navigate more challenging conversations.”
“Jessica’s training was informative and engaging. We enjoyed her modern presentation style and friendly demeanor. Her presentation was well received, and we all walked away with several tools we could use to develop an executive presence. I am excited to bring her back for small group training to further develop our team members!”
"Jessica Chen’s keynote didn’t just land, it stayed with us, and our CAAPLE community is still buzzing about it. She has a rare gift for turning unspoken workplace dynamics into clear, empowering insights that help people show up with confidence and intention.
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