Speaking to Engage And Influence

Key Takeaways

Our CEO & Founder, Jessica Chen, recently hosted a Soulcast Media | LIVE event on LinkedIn, where she interviewed Chairman at Citibank South Asia, Lung-Nien Lee. They shared key tips and personal stories about speaking to engage and influence. Here are the takeaways for VIP Comm Pass members:

  • Communication is all about engaging your audience.
  • Being present and attentive will help keep our communications engaging. 
  • When we are present in our conversations, it shows we respect the other person, are interested in what they have to say, and that we care about them.
  • Listening allows us to get more information about what the other person wants or needs.
  • When engaging in conversations, we should try to use positive language, and keep our message clear and concise.
  • When preparing for a presentation, we must practice saying everything out loud.
  • One way to reduce our anxiety around public speaking is to remember everyone in our audience is a human.
  • Our energy is infectious. When practicing our presentations, we must focus on bringing the right energy to engage our audience and keep their attention focused on our message.

speaking to engage and influence

  • Being present doesn't mean we don't talk; it means we leverage the things the other person just said.
  • Storytelling and humor are keys to being engaging - people remember stories.
  • Finding connection points can help us build rapport with our audience. Being as broad as possible in our interests will help us find more connection points with our audience.
  • Small talk is important for people in the business world because it helps us break the ice and connect on another level.
  • There are several ways we can disagree with TACT:
    • T - Turn our thinking around - don't be defensive.
    • A - Articulate the process; explain what has been going on and why we disagree.
    • C - Communicate solutions
    • T - Talk it out

https://vimeo.com/817712333

Speaking to engage and influence comes down to the connection we have with our audience, whether it is one person or an entire auditorium.

*As a VIP Communications Pass holder, you get access to these show notes we’ve organized for you, so you’ll always remember what was shared. No worries if you didn’t take down notes. This is for you to keep!*

Previous
Previous

Communication Strategies During Tough Times

Next
Next

How To Stand Out In A Meeting